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Frequently Asked Questions about Lash Extensions, Lash Products & Orders
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FAQ
How quickly will my order be shipped?
Orders are usually processed and shipped within one business day after payment is received.
Does MAREY only ship within Switzerland?
No, we do not ship only within Switzerland. We also ship to many European countries.
Can I still change my order after placing it?
Yes, changes are possible as long as the order has not been shipped yet.
Can I also buy MAREY products directly?
Yes, selected products may also be purchased directly depending on availability.
What is a lash shop?
A lash shop is a specialized store for professional eyelash extension products, lash styling materials and tools for lash artists.
What products can you find in a professional lash shop?
These include lash extensions, adhesives, primer, lash shampoo, remover, tweezers and other professional supplies.
Are MAREY products suitable for beginners or only for professionals?
MAREY develops products for professional use. Many products are also understandable for beginners, but they should be used correctly and professionally.
What material are professional eyelash extensions made of?
Professional eyelash extensions are usually made from high-quality PBT fibers with stable shape and consistent structure.
What is a mix tray in eyelash extensions?
A mix tray contains several lengths in one box and is especially practical for flexible styling and different mapping techniques.
Which lash thicknesses are used most often?
The most common thicknesses are 0.05 mm, 0.07 mm and 0.10 mm. The right choice depends on the technique, desired look and natural lash condition.
What are eyelash extensions?
Eyelash extensions are artificial fibers attached to natural lashes with a specialized adhesive to change length, density and shape.
What is the difference between eyelash extensions and false lashes?
Eyelash extensions are applied individually to natural lashes. False lashes are usually applied as a strip or pre-made segment to the eyelid.
How long do eyelash extensions last?
They usually last about 4 to 6 weeks. The actual result depends on lash growth, aftercare and application technique.
Which eyelash extensions look natural?
For a natural look, moderate lengths, finer thicknesses and softer curls are usually chosen.
What is the difference between classic and volume lashes?
In the classic technique, one extension is applied to one natural lash. In the volume technique, several fine extensions are formed into a fan.
What curl types are used for eyelash extensions?
Common curl types include B, C, CC, L and M. Each curl creates a different visual effect.
How do you choose the right eyelash extensions?
The key factors are thickness, length, curl and the desired look. The choice should always match the natural lashes and the application technique.
What is lash adhesive?
Lash adhesive is a specialized professional glue used to securely attach extensions to natural lashes.
How long can lash adhesive be used after opening?
It can usually be used for about 4 to 8 weeks if stored correctly.
At what humidity does lash adhesive work most consistently?
Many professional adhesives work most consistently in a moderate humidity range. Exact conditions still depend on the specific product.
How should lash adhesive be stored?
Lash adhesive should be stored in a cool, dry place away from light. After use, the bottle should be closed carefully.
What is a primer used for in eyelash extensions?
A primer is used to prepare the natural lashes before application. It helps create a clean working base.
What is lash shampoo used for?
Lash shampoo is used for gentle cleansing of natural lashes and extensions and is part of proper preparation and aftercare.
Which eyelash extensions are suitable for beginners?
For beginners, easy-to-use mix trays, common curls and universal thicknesses are often the most practical choice.
Which eyelash extensions are the most popular?
The most popular options are often classic black extensions in universal thicknesses and popular curls such as C and CC.
Where can you buy professional eyelash extensions?
Professional eyelash extensions are best purchased from specialized lash shops with a clear product range and a focus on professional use.
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